Managing the Risk of Outsourcing in Financial Services

Workshop overview:

Outsourcing can cut costs and improve the quality of non-core functions. But it can also transfer risk beyond your control.

Diligence regarding hidden fees, vendor solvency and data security are just some of the most common problems. Service providers may also have governance issues, landing you in hot water with the regulator.

The FCA considers your firm accountable, even though the work may be outsourced, regulatory responsibilities remain firmly in-house. 

Introducing the right processes is an essential part of managing third-party risk. From Service Level Agreements (SLAs) to termination contracts, the right documentation will safeguard your business and demonstrate best practice to the regulator, especially with the overlay of Consumer Duty.

Learning outcomes:

Understand the regulator’s expectations (of your company and the service provider)
Set practical and workable SLAs
Introduce standards of best practice
Identify the common risks of outsourcing
Focus on risk management and contingency planning
Easily evidence management controls to the regulator
Exit planning and contract termination

Interested in taking any of our workshops in-house?

Whether you are seeking to upskill your team, enhance productivity or foster a culture of continuous learning, we can deliver customised training programmes designed to meet your specific needs. If you have an enquiry, you can complete the in-house form and our training team will be in touch with next steps.

IN-HOUSE TRAINING

Area of expertise:

Prudential risk, reporting and tax

Patrick Girling

BA and CRIM Associate

Patrick Girling is an experienced risk, compliance, and governance practitioner. Patrick has worked in Financial Services for over 25 years.&nbs...

Patrick Girling is an experienced risk, compliance, and governance practitioner. Patrick has worked in Financial Services for over 25 years. Before setting up his own consultancy Patrick was Group Risk Director at Royal London Mutual Insurance. In permanent employment Patrick held regulatory positions responsible for risk, compliance and audit.

Since leaving the corporate world Patrick has supported businesses and Boards to develop appropriate risk and compliance frameworks as well as developing comprehensive approaches to governance and also served as Non-Executive Director where he chaired the Audit, Risk and Compliance Committee.

Patrick is member of the Institute of Risk Management and has been a speaker at ILAG and business sponsored events.

Who will benefit from attending this workshop:

Professionals in outsourcing management
Outsourcing providers in need of regulatory knowledge
Compliance, audit and risk teams