News and insight

The UK Finance press office provides industry comment, information and data on banking and finance issues. We have a wide range of spokespeople available to speak to the media.

Journalists and media outlets can contact the press office on 020 7416 6750 or email press@ukfinance.org.uk. A duty press officer is always available via the same contact details for out of hours queries.

We are unable to deal with individual customer queries. Please contact your finance provider directly.

 

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Navigating trade technology: Insights from CGI’s annual survey with BAFT

28.01.25

Blog

Navigating trade technology: Insights from CGI’s annual survey with BAFT

As the global banking landscape rapidly evolves, technology remains at the heart of strategic transformation.
Financial services sector well positioned to harness generative AI

28.01.25

Press release

Financial services sector well positioned to harness generative AI

UK Finance has today published a report, in collaboration with Accenture, which looks at how generative Artificial Intelligence (AI) is being used by financial services firms to enhance operations, improve customer engagement, and drive innovation, while carefully managing the associated risks.
Contact centres: the new frontier in fraud prevention

27.01.25

Blog

Contact centres: the new frontier in fraud prevention

Fraud costs the UK economy billions annually, yet the damage begins long before the financial loss is recorded.
Global Banking Pulse: Reviewing the performance of the largest banks in H1 2024

23.01.25

Blog

Global Banking Pulse: Reviewing the performance of the largest banks in H1 2024

Alvarez & Marsal’s Global Banking Pulse for H1 2024, analyses performance for the top 35 global banks, including 25 headquartered in Europe and 11 in North America.
Cash ISA Transfer Performance 2024

22.01.25

Press release

Cash ISA Transfer Performance 2024

A voluntary agreement between The Building Societies Association (BSA), The Investing and Saving Alliance (TISA) and UK Finance, sets a target of a minimum of 85 per cent of cash ISA transfers to be completed within seven working days for 2024.
Onboarding in 2025: Strategies to deliver a standout customer experience

22.01.25

Blog

Onboarding in 2025: Strategies to deliver a standout customer experience

In an increasingly competitive and congested financial services industry, with legacy banks and fintechs going head to head, improving the customer onboarding experience is key for those serious about growth.
Criminals sentenced for stealing over £100,000 by tricking customers into handing over bank details

20.01.25

Press release

Criminals sentenced for stealing over £100,000 by tricking customers into handing over bank details

Two men from Leicester have been sentenced at Inner London Crown Court to 25 months each for posing as bank staff and stealing £111,365 from victims.
Cash industry environmental “wins”

20.01.25

Blog

Cash industry environmental “wins”

With sustainability always a hot topic, this seems to be a good time to re-publicise the work being undertaken across the cash industry to reduce the carbon footprint of notes and coins.
Criminals sentenced for intercepting post and defrauding victims out of over £1 million

17.01.25

Press release

Criminals sentenced for intercepting post and defrauding victims out of over £1 million

Two men from London have been sentenced at Inner London Crown Court after intercepting postal correspondence and using confidential information to steal money from bank accounts.