3. Account Finder

Ethos / Approach to banking 

• Offering: Triodos Bank's business savings accounts allow charities to make a positive impact with their money. With its customers' savings, Triodos finances organisations committed to building a better world.
• Purpose: Triodos has been working to change the banking industry for the better across Europe for over 40 years, and is a trusted pioneer of sustainable finance.
• Community: UK wide - our headquarters are in Bristol, and we have regional offices in Edinburgh and London. Our RMs are based across England, Scotland and Wales. 

What is the name of your account(s) and who is eligible? 

• Business and Charity Deposit Account
   
• Fixed Term Deposit Account

Note that we also offer loans to organisations working to change the world for the better. 

Eligibility: 

• UK based organisation;
• minimum opening deposit of £50,000 for new customers;
• meets standard business eligibility criteria, which excludes organisations engaged in various non-sustainable products, services and working practices

Full eligibility criteria can be found here.

Which types of Charitable Entities are you able to offer accounts to?

Triodos support all charitable entities. 

What branch-based services do you offer:

Triodos Bank UK has no branch network. 

If branch-based services differ on a regional basis, do you have a postcode search function that clients can use?

No.

Do you offer any services through the Post Office or Banking Hubs? Please specify.

No.

What online services do you offer:

Internet Banking, including online chat functionality to contact our team.

How do you add someone to the mandate? Having the right individuals on the mandate is critical for a charity to bank effectively.

Request a 'change of account operator form' by calling our Contact Team, sending a secure chat message in Internet Banking or simply downloading the form from our website. Complete the form and return to our Freepost address.

How do you add someone to online banking?

Request an 'internet banking form' by calling our Contact Team, sending a secure chat message in Internet Banking or simply downloading the form from our website. Complete the form and return to our Freepost address.

Do your Current accounts offer credit interest or is a separate Deposit account required?

A separate deposit account is required for charities.

Note that charity current accounts are not currently available for new customers.

Debit cards allowed on the account?

No.

Minimum opening deposit amount required?

£50,000.

Free banking and any requirements? (turnover)

N/A

Note that charity current accounts are not currently available for new customers.

Fee Information Document (link to) / Tariff

Link to tariff.

Do you offer international payments? Do you have any advice for charitable entities making overseas payments? 

We allow foreign payments. Please refer to the tariff link.

Note that charity current accounts are not currently available for new customers.

Additional services available

N/A

Dual authorisation for payments

Yes. Customers have a range of options when setting their signing arrangements.

Dedicated phone line

Yes. Our UK-based team can be reached by calling 0330 355 0355.

Please click here to view Triodos Bank Business and Charity Deposit Account profile on their website.

Information correct as at February 2025